Privacy policy

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login data, email address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.

 

How do we collect information?

 

When you complete a transaction on our website, as part of the process, we collect personal information that you provide to us, such as your name, physical address and email address. Your personal information will be used only for the specific reasons stated above.

 

Why do we collect such personal information?

 

We collect such personal and non-personal information for the following purposes: 

 

- To provide and operate the Services; 

- To provide our users with ongoing customer and technical support; 

- In order to contact our visitors and users with general and personalized service-related notices and promotional messages; 

- To create aggregate statistical data and other aggregated or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

- To comply with applicable laws and regulations.

 

How do we store, use, share and disclose the personal information of visitors to our website?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with visitors to our site?

 

We may contact you to notify you about your account, to troubleshoot problems with your account, resolve a dispute, collect fees or money owed, to solicit your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, text message and postal mail.

 

How can website visitors withdraw their consent?

 

If you do not want us to process your data, please contact us at info@conciergetailormade.com.

 

Questions and your contact information

 

If you wish to: access, correct, amend or delete any personal information we hold about you, you are invited to contact us at info@conciergetailormade.com.